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Call Handling

Hold

1. Press the "More" soft key.

2. Select "Hold/Retrieve" to put the call on hold.

Retrieve a Held Call

1. Press "More".

2. Select "Hold/Retrieve" to retrieve the call.

Transfer

1. Press "More".

2. Select "New Call".

3. Dial the number to which you want to transfer the call and then press "Call".

4. Do one of the following:

• to make a blind transfer, select "Release" to hang up and connect the other two parties.

• to make a supervised transfer, wait for an answer, announce the transfer, and then

select "Release" to hang up and connect the other two parties.

• to terminate the transfer and return to the held call, press "More" and then select "Call

Swap".

Conference

To conference in another party while on a call:

1. Press "More"

2. Select "New Call" to put the current call on hold.

3. Dial the number of the third party.

4. Wait for an answer.

5. Press "More".

6. Select "Join".

Call Swap R2

Join RR + *80

Call Back 5

Answer Call Waiting R2

Call Park RR + *7#

In-Call Menu under More Associated Feature Access Code

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Mitel 5604 Guida Utente Pagina 29