MITEL 5320/5330/5340 IP Phones 5320 SIP USER AND ADMINISTRATOR GUIDE RELEASE 6.0 MITEL CLOUD ENDPOINT
5320 SIP User and Administrator Guide - 4 - TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Prolonged use of the handset can lead
5320 SIP Phone SIP User and Administrator Guide - 5 - Using Your Default Phone Window And Keys The 5320 SIP Phone default phone window (not show
5320 SIP User and Administrator Guide - 6 - displays the user name for the set. Footer Shows Page Indicator. Call Encryption Indicator The 5320 SI
5320 SIP Phone SIP User and Administrator Guide - 7 - S upporting Documentation Accessing the Web Configuration Tool Online Help To access progr
5320 SIP User and Administrator Guide - 8 - Customizing Your Phone To customize and use your phone features, use either of the following two inter
5320 SIP Phone SIP User and Administrator Guide - 9 - Note: For Administrator default user name and password, see Administrator Tools on page 41
5320 SIP User and Administrator Guide - 10 - Entering Numbers and Letters Depending on the context, the 5320 SIP Phone’s keypad allows you to enter
5320 SIP Phone SIP User and Administrator Guide - 11 - Ringer Volume Control To adjust the ringer volume control: • When the phone is ringing, pr
5320 SIP User and Administrator Guide - 12 - Pers onal K eys Use the Web Configuration Tool to program features on the phone's various keys. Th
5320 SIP Phone SIP User and Administrator Guide - 13 - Using Your IP Phone with Mitel Unified Communicator Express When used with Unified Communic
ii NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Cor
5320 SIP User and Administrator Guide - 14 - Making and Answering Calls You can make and receive calls using the handset, headset or handsfree speak
5320 SIP Phone SIP User and Administrator Guide - 15 - Dial by People Entry 1. Press MENU , and then press >> until PEOPLE? appears. 2. P
5320 SIP User and Administrator Guide - 16 - Answering Calls Incoming calls ring Line 1, if all lines are free, or the next available line. If all l
5320 SIP Phone SIP User and Administrator Guide - 17 - To return to the original call: • Press the associated flashing Line key. Calling and Call
5320 SIP User and Administrator Guide - 18 - Call Handling Hold The 5320 SIP Phone supports a maximum of four simultaneously held calls. When you p
5320 SIP Phone SIP User and Administrator Guide - 19 - Call Transfer You can transfer an active call to another party (one line must be free on yo
5320 SIP User and Administrator Guide - 20 - Conference To form a Conference when a two–party call is already in place, or to add another party to a
5320 SIP Phone SIP User and Administrator Guide - 21 - Using Advanced Features Do Not Disturb Do Not Disturb (DND) stops incoming calls from ring
5320 SIP User and Administrator Guide - 22 - 7. Press MENU to return to the default display. Note: To view Call History entries using the Web
5320 SIP Phone SIP User and Administrator Guide - 23 - 2. Hang up the handset. Use the headset to communicate with your party. To go from headse
Table of Contents iii GETTING STARTED ... 1 SIP Us
5320 SIP User and Administrator Guide - 24 - 3. Press (UP) and (DOWN) to navigate through the entries until ENTRY EMPTY! appears. 4. Press AddN
5320 SIP Phone SIP User and Administrator Guide - 25 - RSS Feed RSS feeds (or “web feeds”) are text formats used to deliver information such as ne
5320 SIP User and Administrator Guide - 26 - The diagram below shows an example of how Mitel Users 1 – 3 have been configured on the Broadsoft serve
5320 SIP Phone SIP User and Administrator Guide - 27 - The diagram below reflects the above example, but shows how the User Configuration and Key
5320 SIP User and Administrator Guide - 28 - Your Administrator must create a user entry (on the User List Config page of the Web Configuration tool
5320 SIP Phone SIP User and Administrator Guide - 29 - Your Administrator must configure the type of shared line (SIP, BLA, or SCA) in the Line Ty
5320 SIP User and Administrator Guide - 30 -
5320 SIP Phone SIP User and Administrator Guide - 31 - Programming Shared Line Keys 1. Access the Key Programming page of the Web Configuration T
5320 SIP User and Administrator Guide - 32 - 4. From the Context list, select the User ID with which to associate this key. 5. Enter a label/de
5320 SIP Phone SIP User and Administrator Guide - 33 - Programming Busy Lamp Field Keys The Busy Lamp Field (BLF) feature allows you to program a
5320 SIP Phone SIP User and Administrator Guide iv PERSONAL KEYS...
5320 SIP User and Administrator Guide - 34 - The diagram below reflects the above example, but shows how the User Configuration and Key Programming
5320 SIP Phone SIP User and Administrator Guide - 35 - The illustration below shows an example of the User List configuration for the single user
5320 SIP User and Administrator Guide - 36 - Your Administrator must configure the BLF User Group List on the User List Config page.
5320 SIP Phone SIP User and Administrator Guide - 37 - To program a BLF Key: 1. Access the Key Programming page of the Web Configuration Tool. (N
5320 SIP User and Administrator Guide - 38 - 4. From the Context list, you can only select the PRIME USER to associate this key. 5. Enter a label
5320 SIP Phone SIP User and Administrator Guide - 39 - Time and Date A Simple Network Time Protocol (SNTP) server (version 4 or later) provides yo
5320 SIP User and Administrator Guide - 40 - • To return to the default display, press MENU . Call Forking You can register your SIP ID with severa
5320 SIP Phone SIP User and Administrator Guide - 41 - Adminis trator Tools All administrator-related activities are carried out using the Web Co
5320 SIP User and Administrator Guide - 42 - Using Your Phone with the Cordless Module and Accessories Cordless handsets and cordless headsets provi
5320 SIP Phone SIP User and Administrator Guide - 43 - DECT Cordless Module and Accessories on 5300 Series IP Phone Rear View of 5300 Series IP
5320 SIP Phone SIP User and Administrator Guide v Call a Call History Entry ...
5320 SIP User and Administrator Guide - 44 - Elements of Your Cordless Module and Accessories Feature Function 1) Cordless Module Attached to the
5320 SIP Phone SIP User and Administrator Guide - 45 - Notes: • An IP phone can have only one DECT Cordless Handset and one DECT Cordless Heads
5320 SIP User and Administrator Guide - 46 - Cordless Module LED Indicators The Cordless Module has a blue light-emitting diode (LED) that indicates
5320 SIP Phone SIP User and Administrator Guide - 47 - Using the Mitel Cordless Handset The cordless handset provides office mobility, allowing y
5320 SIP User and Administrator Guide - 48 - Feature Function 4) Volume Up and 5) Volume Down buttons Up and Down provide volume control for the r
5320 SIP Phone SIP User and Administrator Guide - 49 - Handset Alerting Tones and LEDs The handset provides the following alerting tones: Feature
5320 SIP User and Administrator Guide - 50 - Using the Mitel DE CT Cordless Headset The cordless headset offers the same capability as the cordless
5320 SIP Phone SIP User and Administrator Guide - 51 - Hang Up Do one of the following: • Replace the cordless headset in the cradle. • If the
5320 SIP User and Administrator Guide - 52 - There are two LEDs associated with the cordless headset: • A blue LED on the headset indicates the hea
5320 SIP Phone SIP User and Administrator Guide - 53 - Us ing the Cordless Devices Application The Cordless Devices Application provides access
5320 SIP Phone SIP User and Administrator Guide vi USING THE MITEL CORDLESS HANDSET ... 47
5320 SIP User and Administrator Guide - 54 -
5320 SIP Phone SIP User and Administrator Guide - 1 - G etting S tarted In SIP mode, the Mitel® 5320 SIP Phone manages its own call states and featu
5320 SIP User and Administrator Guide - 2 - Figure 1. The 5320 SIP Phone Table 1: Elements of Your Phone Feature Function 1) Display Provides
5320 SIP Phone SIP User and Administrator Guide - 3 - Feature Function 4) Fixed Function Keys Give you access to the following phone function
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